Delivering Results One Transaction at a Time
Industries Served
Energy + Utilities
Automotive
Retail + E-Commerce
Transportation + Logistics
Technology
Healthcare + Insurance
Financial Services
Travel + Hospitality
Media + Communications
50+ COMPANIES
TRUST US WITH THEIR CUSTOMERS
2
MAJOR
CANADIAN FINANCIAL INSTITUTIONS SERVED
2
MILLION
INTERACTIONS PER MONTH
3
CONTACT CENTER LOCATIONS
IN THE PHILIPPINES AND CANADA
15
ICONIC BRAND NAMES
24 HOURS
365 DAYS
A YEAR
Our Team Offers a Wide Array of Services
BPO
• Data entry
• Payment processing + tracking
• Accounting + book keeping
• Research
• Information gathering
INBOUND
• Customer service
• Technical support
• Warranty support
• Help desk
• Order taking
• Receptionist
• Answering + transferring services
OUTBOUND
• Lead generation
• Cross selling + up-selling
• Retention + win-back
• Appointment setting
• Elections
• Voter support
• Fundraising
• Donations
• Surveys
• Market research
• Events
• Attendee confirmation
• Out of warranty
• Renewals
• Repair dispatch
• Replacement
Experience a Seamless Transition
500+
SEATS AVAILABLE
25
YEARS
CALL CENTER EXPERIENCE
REAL TIME
ANALYTICS
Call Center Management Systems + IVR Platform
Technology and Telephone Infrastructure
Servicing
